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Lessons

  • Overview
  • Lesson 1: The Need for IT Modernization in Government [3:28]
  • Lesson 2: The Steps to Modernization [3:42]
  • Knowledge Check
  • Lesson 3: Assess Current Service Delivery [3:21]
  • Lesson 4: Consolidate Fragmented Tools [3:47]
  • Lesson 5: Accelerate Your Processes [3:47]
  • Lesson 6: Customize User Experiences [3:57]
  • Interactive: What a Modern Agency Looks Like [2:00]
  • Post-Course Survey

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