Leading for Engagement

Getting Employees to Love What They Do - Video [8 minutes]

Engagement is definitely a big buzzword these days. How do we get people to do more in an environment where resources are dwindling? More importantly, how do you get beyond … View Course

HCD In Action: NYC School Choice Program

The Story of a Real World HCD Project - Interactive [30 minutes]

Human-Centered Design is making an impact throughout government at all levels: federal, state and local. As you get started using HCD at your agency, you’ll likely need some insider tips … View Course

Leadership Conversations

Communicate to Become a More Effective Leader - Video [30 minutes]

Great leaders understand the importance of regular and meaningful conversations between themselves and their teams. However, those conversations are not all the same. Your leadership style, the personalities of your team, … View Course

Binding Books

Putting Words Into Action - Video [5 minutes]

In this continuous series, GovLoop features books we selected for our professional development as an organization.  In each of these short videos, we provide:   An overview of the book. … View Course

Data Analytics Fundamentals

Learn to Use Your Data - Interactive [30 minutes]

Data is powerful. We can use it to shape policies; craft citizen services; and even secure government. But it takes more than data alone to drive better decision-making and ultimately … View Course

Data-Driven Leadership

Lead with Data-Driven Decisions and Predictive Analytics - Video [20 minutes]

Leading with the cold hard facts can be a reassuring method to know you’re making the best decisions for your organization. But this can be challenging at times when you … View Course

The Human-Centered Design Mindset

Understand Citizen-Centric Design Processes - Interactive [30 minutes]

Every agency has a responsibility to focus its efforts on fulfilling the needs of its citizens. However, it’s unfortunately all-too-common for competing interests to shift the discussion toward internal agendas … View Course

Customer Service Playbook for Government

Your Winning Game Plan - Video [30 minutes]

We’ve all heard the case studies about organizations that get customer service right. While the stories are helpful, what you really need is a game plan – a “playbook” – … View Course

Government Data Influencers in Action

Seizing the Open Data Opportunity - Interactive [1 hour]

If you’re a civil servant tasked with opening data in your agency or department, this course is for you!  In particular, if your role is connected to opening government data or … View Course

Hyperconvergence in Government

Increase IT Efficiency with a Hyperconverged Infrastructure - Interactive [30 minutes]

As technology evolves, so does the IT infrastructure. One of the hottest trends in data center architecture is hyperconverged infrastructure, a means of reducing data center footprint and costs while … View Course