• Overview
  • Lesson 1: What is DevOps? (Video) [4:59]
  • Lesson 2: Why is DevOps Necessary for the Public Sector? (Video) [6:20]
  • Lesson 3: DevOps in the Real World (Video) [5:29]
  • Lesson 4: What to Do (and Not Do) with DevOps? (Video) [5:57]
  • Lesson 5: Is Your Agency Ready for DevOps? (Interactive) [7:00]
  • Post-Course Survey

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Let’s start with the basics. What’s the definition of DevOps? And what does it do, anyways? You might have heard the phrase before, but not be sure of what it actually means. You’re not alone.


The phrase DevOps is a condensed version of the terms “development” and “operations,” but it’s often difficult to pin down. That’s because it’s an IT services management approach, and is related more to a cultural shift and organizational environment than technology. So instead of being a specific toolset, analysis or process, it’s a more holistic approach and cultural mindset change.

Put simply, DevOps is an IT services management approach that stresses communication, collaboration, continuous feedback, experimentation and integration between software developers and IT professionals. Separate teams within DevOps aren’t siloed, and the approach focuses on shifting towards bringing development engineers and operations professionals together to communicate and collaborate. That might seem relatively intuitive but, in the world of IT, that’s actually pretty revolutionary.

By taking this course, you will be enrolled in five different lessons about DevOps and its importance for the public sector. Among other things, you’ll learn about what DevOps is and its history; how it can optimize government operations; and the best ways you can use DevOps to better your agency’s IT operations.

DevOps is a powerful IT services management approach for the public sector, and you need to start learning about it. Please also visit these additional resources:

Thank you to Red Hat and DLT for their support of this public sector resource.